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Old 06-07-2007, 10:47   #1
McD
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ATI display problems on laptop - anyone help?

I'm hoping someone may know how to fix a laptop display problem. I bought a new laptop and promised my 18 month old one to my parents. However - as soon as I put them side by side for ease of moving files between them, the display on the old one went haywire (Matrix like vertical lines of varying colours everywhere). I've since been told this may have happened because the two laptops were side by side.

Anyway, does anyone have any idea if this can be fixed without taking it to a shop? You can still read the display - just - but it's obviously no good for anything bar word processing really.

Display type: ATI Mobility Radeon 9700 / 64 MB

Error Message: 'The ATI Control Panel failed to initialize because no ATI driver is installed, or ATI driver is not working properly. The ATI control panel will now exit.'

Thanks in advance.
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Old 06-07-2007, 11:13   #2
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I would try and clean out all the old drivers ( uninstall etc ) then download new ones and update
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Old 06-07-2007, 11:13   #3
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never seen an issue with 2 lappies side by side can you boot into safe mode?

have you tried re-installing the driver?
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Old 06-07-2007, 17:42   #4
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I haven't tried re-installing the driver - not too computer literate. But I'll give that a go - cheers guys. I did try the safe-mode thing as that was suggested on a help topic, but I couldn't get it to go on safe mode - don't know why.

The 2 laptop thing does sound odd - but a friend thought it might be something to do with magnets and then seemed convinced it was the side-by-side thing that did it. Odd that it worked perfectly for over 18 months then went pear shaped within minutes of being sat 2 inches from another laptop!
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Old 06-07-2007, 23:27   #5
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Definitely try reinstalling the drivers for the GFX card to sort it.

However, if that doesn't do the trick, there is a possibility that the GFX card has failed - most likely culprit being the memory chip[s].

I had to replace a GFX card on an old Dell 2650 laptop recently which exhibited the same effect you describe on an intermittent basis.

At first I thought it was just the drivers and seemed sorted as they 'took' OK when reinstalled but then minutes later it was off again [probable heat buildup on whatever was the faulty component]

A secondhand card sorted it....
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