Go Back   Forums @ The Digital Fix > Gadgets and Gizmos > Home Entertainment Hardware forum > Home Media Streaming Forum

Notices

Reply
 
Thread Tools Display Modes
Old 27-11-2013, 13:13   #1
mikef
Trusted User
 
Join Date: Sep 2000
Location: Basingstoke, UK
Posts: 1,423
Thanks: 28
Thanked 13 Times in 10 Posts
Apple TV performance?

I now have an Apple TV device, alongside my Live TV box (long story, don't ask...). Both are connected to my router via Ethernet cable.

I find the Apple TV very slow - so if I go to the 'trailers' section, it take minutes to load enough to actually watch anything...likewise if I choose a 'preview' from within the iTunes TV or Movie section. Netflix has outbreaks of buffering.

Playing video from an iPad is also a slow process...

If I watch Netflix on my Live TV, I don't have any issues.

Does anyone else find it slow? I have updated the firmware, but is it possible that I just have a dodgy one?

cheers
mikef is offline   Reply With Quote
Old 27-11-2013, 13:23   #2
ColinD
________________________
 
Join Date: Jul 2000
Location: Middlewich, Cheshire
Posts: 1,009
Thanks: 239
Thanked 76 Times in 37 Posts
How fast is your internet?
__________________
If you really wanted to screw me up. You should have got to me earlier.
ColinD is offline   Reply With Quote
Old 27-11-2013, 13:51   #3
mikef
Trusted User
 
Join Date: Sep 2000
Location: Basingstoke, UK
Posts: 1,423
Thanks: 28
Thanked 13 Times in 10 Posts
Quote:
Originally Posted by ColinD View Post
How fast is your internet?
HI - I only have 8mb download speed, but I can watch HD films on Netflix and BT Vision with no buffering issues.

cheers
mikef is offline   Reply With Quote
Old 27-11-2013, 14:02   #4
bumfrog
bum of the highest order
 
Join Date: May 2001
Location: In a Shoebox, In A Hole In the Road
Posts: 12,762
Thanks: 154
Thanked 817 Times in 507 Posts
have you tried a different cable and different ports on the switch? If that doesn't make any difference, you could try the wireless connection as it's faster (n) that the ethernet. If none of these make a difference, could be you have a dud one.
bumfrog is offline   Reply With Quote
Old 27-11-2013, 15:54   #5
mikef
Trusted User
 
Join Date: Sep 2000
Location: Basingstoke, UK
Posts: 1,423
Thanks: 28
Thanked 13 Times in 10 Posts
Cheers. I used a wireless connection to begin with then moved to Ethernet when the performance was slow. Maybe it's just a dud.
mikef is offline   Reply With Quote
Old 27-11-2013, 16:16   #6
ColinD
________________________
 
Join Date: Jul 2000
Location: Middlewich, Cheshire
Posts: 1,009
Thanks: 239
Thanked 76 Times in 37 Posts
I have 50mb Fibre and the Trailers can get a bit laggy on that from time to time.

I think they come from a different CDN than the actual icloud movies which seems slightly more reliable once they get going.

Also if you use anything like unblock us that can also slow down appletv performance.
__________________
If you really wanted to screw me up. You should have got to me earlier.
ColinD is offline   Reply With Quote
Old 04-12-2013, 14:09   #7
mikef
Trusted User
 
Join Date: Sep 2000
Location: Basingstoke, UK
Posts: 1,423
Thanks: 28
Thanked 13 Times in 10 Posts
Quote:
Originally Posted by bumfrog View Post
have you tried a different cable and different ports on the switch? If that doesn't make any difference, you could try the wireless connection as it's faster (n) that the ethernet. If none of these make a difference, could be you have a dud one.
Is wireless faster than cabled? I always assumed the opposite was true, but for no very good reason TBH...

So I tried wireless today, what I find is that loading trailers is slow and painful, but watching Netflix or Sky News is fine, no issue at all, no buffering.

I may try renting something from iTunes and watching it, and doing more streaming from an iPad to check.

cheers
mikef is offline   Reply With Quote
Old 04-12-2013, 21:57   #8
ascender
Trusted User
 
Join Date: Oct 2005
Location: Schottland
Posts: 5,172
Thanks: 200
Thanked 105 Times in 82 Posts
Might be worth doing a full reset on the box. I have an older Apple TV in one of the rooms which does this occasionally and while it looks like a problem with my LAN or DSL connection, a rebuild sorts it out.
ascender is offline   Reply With Quote
Old 05-12-2013, 17:55   #9
RichB
XBL Gamertag: FiniteRich
 
Join Date: Mar 2001
Posts: 8,290
Thanks: 3
Thanked 12 Times in 12 Posts
If i had a penny for everytime i had to reset my apple tv..

I'd have around 20p
RichB is offline   Reply With Quote
Old 13-03-2014, 08:48   #10
mikef
Trusted User
 
Join Date: Sep 2000
Location: Basingstoke, UK
Posts: 1,423
Thanks: 28
Thanked 13 Times in 10 Posts
Just touching back on this topic...I did a reset on my Apple TV device, and uploaded to the latest software. I still find that Netflix, and other services, buffer a lot, whereas Netflix on my Live TV device plays perfectly. Both are connected wirelessly to my router.

I'm not familair with how these devices work, but is it at all possible that the issue is within the Apple TV itself? Could it have a hardware fault? I have tried a hardwired connection to the router and get the same issue...


cheers
mikef is offline   Reply With Quote
Old 13-03-2014, 08:58   #11
bumfrog
bum of the highest order
 
Join Date: May 2001
Location: In a Shoebox, In A Hole In the Road
Posts: 12,762
Thanks: 154
Thanked 817 Times in 507 Posts
yep, could just be a faulty one. To give apple their credit, you could probably get a replacement one from them easypie
bumfrog is offline   Reply With Quote
Old 13-03-2014, 13:25   #12
RichB
XBL Gamertag: FiniteRich
 
Join Date: Mar 2001
Posts: 8,290
Thanks: 3
Thanked 12 Times in 12 Posts
Is your connection speed not up for hd streaming maybe? Hence the buffering?
RichB is offline   Reply With Quote
Old 13-03-2014, 13:33   #13
bumfrog
bum of the highest order
 
Join Date: May 2001
Location: In a Shoebox, In A Hole In the Road
Posts: 12,762
Thanks: 154
Thanked 817 Times in 507 Posts
Quote:
Originally Posted by RichB View Post
Is your connection speed not up for hd streaming maybe? Hence the buffering?
sorry to point out the obvious above but....

Quote:
Originally Posted by mikef
I can watch HD films on Netflix and BT Vision with no buffering issues
bumfrog is offline   Reply With Quote
Old 13-03-2014, 13:58   #14
RichB
XBL Gamertag: FiniteRich
 
Join Date: Mar 2001
Posts: 8,290
Thanks: 3
Thanked 12 Times in 12 Posts
Yeah but apple tv does real hd, not faux hd at your chosen quality
RichB is offline   Reply With Quote
Old 13-03-2014, 15:37   #15
mikef
Trusted User
 
Join Date: Sep 2000
Location: Basingstoke, UK
Posts: 1,423
Thanks: 28
Thanked 13 Times in 10 Posts
Quote:
Originally Posted by RichB View Post
Yeah but apple tv does real hd, not faux hd at your chosen quality
Well..BT says its HD...and it looks HD....but I cant says if its faux hd when compared to Apple services...sorry...
mikef is offline   Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump

All times are GMT. The time now is 20:12.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Copyright ©2000 - 2018 Poisonous Monkey Ltd. Part of The Digital Fix Network