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Old 23-01-2020, 08:38   #501
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I'm sure they could have done something, as said, get a newer model to take some of the processing load and turn the old ones into just speakers. With all the worry about chucking decent stuff in landfill, etc.

Do these companies not have PR?
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Old 23-01-2020, 10:18   #502
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My two Zone Player 80s will be obsolete in May, as will be my loyalty to the brand.

I may just use the free Amazon Echo Dot that was given away when I signed up to Vodafone Broadband to connect streaming to my Hi-Fi now.
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Old 23-01-2020, 11:23   #503
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They do seem to be self-destructing a little of late. I had plans to add a Beam and more Ones to my existing single speaker, but I'll think twice about that now. They're expensive bits of kit to potentially lose at some point.

I still find it irritating that the One isn't fully integrated with Alexa too, so I've resorted to using mine as a preferred speaker for a Dot.
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Old 23-01-2020, 11:37   #504
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Quote:
Originally Posted by jockosjungle View Post
I'm sure they could have done something, as said, get a newer model to take some of the processing load and turn the old ones into just speakers. With all the worry about chucking decent stuff in landfill, etc.

Do these companies not have PR?
Or let it offload to the newer bridge and offer one of those to all owners of the older equipment
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Old 23-01-2020, 13:50   #505
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Literally bought my first pair this month. Bad timing. Can’t see me continuing to invest in these. Shame as they are great but I can’t get behind something so willfully unsustainable.
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Old 23-01-2020, 15:52   #506
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They're not going to stop working, just not being updated and there are issues running the "legacy" products on the same network as newer products.

I still wouldn't buy any new Sonos speakers now though...

https://en.community.sonos.com/annou...ations-6835969
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Old 23-01-2020, 16:39   #507
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As posted earlier by bumfrog, they will stop working if you activate recycle mode though (to trade them in) ...

Commencing countdown, engines on ... 21 days ... 20 ...
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Old 23-01-2020, 18:22   #508
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The way I read it your newer devices won't get the updates if there are of ones in your system, so you either have to exclude the older devices from your system or use them but have none of your devices get the updates.

I also think it's very naughty that they've been running this 30% 'discount' on upgrading your old devices and binning the old ones for a good few months but only just announced that this; I imagine a lot of people used the offer and upgraded one or two devices but still have some of the soon to be out of date ones and may not have upgraded had they known that all their older devices would hamper their Sonos system.

So for me I'd have to pay £245 to replace my Play 5 with a 2nd Gen Play 5. So £245 to be able to do what the existing one already does well - play music and sound good. I know the newer model is supposed to sound much better, but for the use my 5 gets in the kitchen I don't need any better.
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Last edited by Stevie G; 23-01-2020 at 20:28.
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Old 23-01-2020, 21:56   #509
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Better late than never https://blog.sonos.com/en/a-letter-from-our-ceo/
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Old 24-01-2020, 06:54   #510
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I think the horse has bolted for a lot of people.

There’s an attitude problem there. It’s wider than just this.

Even their beta programme is arrogant and inflexible. (Hard to explain, but you’re treated like you owe them for being on it....)
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Old 24-01-2020, 07:38   #511
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Quote:
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“Secondly, we heard you on the issue of legacy products and modern products not being able to coexist in your home. We are working on a way to split your system so that modern products work together and get the latest features, while legacy products work together and remain in their current state.”

Still sounds like you can’t have a mixed system.
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Old 24-01-2020, 08:30   #512
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They haven't handled it properly for sure but there is big issues with tech that continually moves forward. We want innovation and new features but sometimes it's impossible to move forward without it being impossible to retro fit. Yes they are just glorified speakers but they have a fair amount of electronics built in also.
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Old 24-01-2020, 09:45   #513
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I see their point, it was like that with iphones. At some point the early ones just are not up to the upgrades and they let them upgrade a step too far. The more modern ones however I guess have more oomph to them and I've not noticed it and my 6 still runs fine.

Not sure what it'd cost to future proof everything.

Still a naff thing to do though
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Old 24-01-2020, 11:06   #514
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Now I'm just waiting for inevitable discounts so I can pick up a Move for a bit less money
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Old 24-01-2020, 20:52   #515
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I have a few. They’re ok but the battery life kinda sucks and they sometimes stop charging randomly
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Old 24-01-2020, 21:22   #516
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Quote:
Originally Posted by basegreen View Post
There’s an attitude problem there. It’s wider than just this.
I think this sums it up. They've been great speakers, no doubt. But the company has had it good for a long time and they still act like they're the only players in the multi-room market.

It's run like a fashion brand, at times, more than a tech company. Simple things - like adding Audible back (4 years, it took, and it's still a terrible implementation through the app), DTS on the PlayBar, playing media off youro own phone / PC (slowly being removed) - the just don't listen as a company and everything that is suggested is met with a shrug and a 'don't you know who we are' attitude.

I love my speakers, don't get me wrong, but if the whole company went down the toilet I don't think I'd be sad.

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Old 25-01-2020, 07:27   #517
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I remember a seriously snotty email from one the people running the beta programme.

I hadn’t updated for 3 weeks - 2 of which I was on holiday.

I’m literally raising bugs, putting up with crap software to help make it better but I was “in breach of the commitment required to stay a member of the beta community and I may be removed at the end of this project”.

So I called their bluff. Bye!!!!
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Old 27-01-2020, 11:48   #518
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They're backtracking now, unsurprisingly.

https://www.bbc.co.uk/news/technology-51231363

Speakers will work for "as long as possible". Not exactly reassuring is it, and I suspect that the damage is already done? Anyone is going to think twice about buying into the brand now that it's a possibility products could have reduced functionality whenever Sonos decide, even if that might have happened before they brought it to the customer's attention.
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Old 27-01-2020, 13:01   #519
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Isn't that always the case though? You buy a copy of windows and at some point MS tell you to buy a new one as they're going to can the other one.
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Old 27-01-2020, 13:33   #520
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True, but having a Windows XP PC on your network isn't going to stop any others getting updates.

I don't doubt that every other similar networked smart device might have exactly the same issue, but Sonos made the mistake of actually making a bold declaration about it. Maybe we should applaud them for being honest and not hiding the truth, but it's just put the wind up people.
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