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Old 29-03-2010, 22:44   #381
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I did switch to MSE and have to admit with that control app for the Vista Firewall it is very very nice.
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Old 25-11-2010, 09:39   #382
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MY brother-in-law has a virus on his PC which is showing up as a system repair tool. If I try and run any program it says that it's infected and won't run.
He lives a fair distance away so i'm trying to solve things remotly using logmein.

PC is an Acer Revo with Windows 7

If I get him to boot in safe mode can I do a system restore to an earlier point and then hopefully this will remove it. And allow me to install malware bytes.
System has Avast on but it got through that.
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Old 25-11-2010, 11:10   #383
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If I get him to boot in safe mode can I do a system restore to an earlier point and then hopefully this will remove it. And allow me to install malware bytes.
sounds like a good place to start.

or try safe mode without restore, then see if any AV can get it (but it sounds like a clever beast so this prob won't work).
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Old 12-03-2012, 09:02   #384
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After some advice on my next choice of Anti Virus, currently running VIPRE but the latest version has slowed my boot tiem terribly so looking to move to something effective but lightweight when it comes to boot time and system resources.

Have used ESET in the past which was very good but are any of the free alternatives worth considering?
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Old 12-03-2012, 10:40   #385
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Sure - Microsoft Security Essentials is low resource and almost invisible for me, but has caught a couple of beasties.

And then for extra peace of mind for adhoc scans - Malwarebytes - Taking the Byte out of Malware.
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Old 12-03-2012, 13:36   #386
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Thanks driver will checkout MSE, already have Malwarebytes installed just need to remember to run regularly as always forget!
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Old 12-03-2012, 15:15   #387
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In PC Pro's recent tests, MSE stopped 92% of threats. AVG is free and stopped 98%. The memory footprint of AVG is huge though - 260 MB, compared to just 200 MB for MSE.

The winner (Trend Micro Titanium) is only £19 and got 100% of the threats. The memory footprint was only 155 MB too.
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Old 12-03-2012, 15:54   #388
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Can I ask where you saw it for £19 and if it was a downloadable license rather than a boxed product?
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Old 12-03-2012, 17:19   #389
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Just checked, and Amazon.co.uk has the 1yr 1 user version for £19, but £3 shipping. Comet has it for £19 for the 1yr 3 user with free shipping. Free express shipping, in fact (Well, so Google says...)
Link

Last edited by Chris Locke; 12-03-2012 at 17:36.
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Old 10-07-2012, 17:31   #390
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Avast - updated last night as suggested and since then when opening the computer it freezes after signing in ........ got into safe mode and uninstalled it - anyone else had probs? Any other free programme to use? Used to use AVG a few years ago.

Cheers in advance.
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Old 10-07-2012, 18:29   #391
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Any other free programme to use? Used to use AVG a few years ago. Cheers in advance.
Quote:
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Sure - Microsoft Security Essentials is low resource and almost invisible for me, but has caught a couple of beasties.

And then for extra peace of mind for adhoc scans - Malwarebytes - Taking the Byte out of Malware.
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Old 10-07-2012, 19:11   #392
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Avast - updated last night as suggested and since then when opening the computer it freezes after signing in ........ got into safe mode and uninstalled it - anyone else had probs?
my screen went black for a 2 minutes (but still could move the mouse) thankfully it was fine after that
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Old 10-07-2012, 20:56   #393
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driver8 - thanks I've done both of those now

five - I had black screens for over 5mins each time I tried it and then had to take battery out of the back to turn it off and retry
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Old 13-05-2013, 13:52   #394
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A Virus has disabled Microsoft Windows Essentials, it wont load and scan to remove it, just searching the net now for an answer, just wondered if anyone any ideas.

Thanks
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Old 13-05-2013, 14:31   #395
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Malwarebytes (link above) - although that might be nobbled too.

Boot into safe mode & scan ? Windows restore ?
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Old 13-05-2013, 16:19   #396
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Thanks just scanning now.
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Old 13-05-2013, 20:51   #397
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It's worth giving it a scan with Windows Defender Offline, that way nothing has a chance to load and hide.
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Old 15-05-2013, 10:20   #398
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ok Ive spent 2 days scanning with various things, some have found things and removed them, MSE still would not work, or uninstall, or install new one. So I tried te boot from cd defender thing from Microsoft and still error code.

Anyhow used a tool from Microsoft called fix it and that's uninstalled MSE so ive managed to install MSE now and run it.

Thing is im still unsure if the virus is there or not.

Kaspersky seemed to find a lot of stuff saying quite severe, im now wondering what to do.
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Last edited by Brad123; 15-05-2013 at 10:25.
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Old 15-05-2013, 11:10   #399
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Just because a scan comes back clean, doesn't mean there isn't anything nasty hiding away - it just means it can't find it.

A reinstall would be the cleanest (and safest) option. Afterwards, take an image of the system so you can go back to that baseline 'next time'.
Also, it would be the quickest option. A reinstall would take less time than the time hunting around finding solutions, downloading more applications and running scans.

Last edited by Chris Locke; 15-05-2013 at 11:11.
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Old 15-05-2013, 11:30   #400
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Agree with he above, but also do a backup before you reinstall in case you forget to migrate some data or settings before you wipe the drive.
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