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Old 03-02-2007, 13:48   #441
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Quote:
Originally Posted by DeadKenny
granny nits .
don't fancy the idea of them......
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Old 21-02-2007, 21:51   #442
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New March rates have been announced. US exchange rate set at $1.961 which equates to $35.29. Slightly down on last month.
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Old 13-03-2007, 09:46   #443
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If I order from DVD Pacific will they ship each item seperately so I dont get hit for customs? I see there is an option button for shipping the current order only when its all in stock so I'm thinking provided I process each order seperately and select this tem and the goods price (excluding delivery) is under £18 I'll be ok?

Just want to check as paranoid!

Oh and as an aside is there much difference in times between international surface and international air delivery?

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Old 13-03-2007, 10:43   #444
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You need to tell DVDPacific how you want your stuff shipped. They have three shipping options. The first is to ship stuff as it comes into stock. This is expensive, and it's hard to predict what will be in the packages. The second option is to hold until an individual order is complete, and then ship everything in that order only together - but to ignore any other orders you might have with them. The third is to combine shipping for your outstanding orders, and have everything in all orders ship together.

The best method is to make sure that each individual order does not exceed the £18 Customs limit, and then use the second option - which they call "hold until complete individually".

By doing this, you know exactly what will be in each package, and can keep the values below the limit.

So, if you want to order say four discs, but thre eor more together go over the £18 limit, then order two in one order and the other two in a separate order. On each order, select the "hold until complete individually" shipping option.

This ensures that they will be sent as they appear in orders, two per package, and it does not matter whether they all ship on the same day, they will be packaged separately.

Of the three options, the first is most expensive, and unpredictable; the third is of little use to UK customers because of the Customs problem. The second option is the one to use. You will pay a little extra shipping, because there's a small "per package" charge, but this is much cheaper than Customs charges etc.

I have done this many, many times, with three or four packages shipping on the same date, and they always get it right.

The only time you don't want to do this is when your single items go over £18. You can't avoid being charged then, so order them together; doing so will save you shipping, you will pay the same Customs, but only one £4 Royal Mail "admin charge". So if you have two boxsets, which are both over £18, put them in one order and ship them together.

BTW, be a little careful about making orders right up to the very limit, always allow a little extra. That is because the exchange rate Customs use to see if charges are due is the one on the day they handle the package - not the one on the day you are charged for you order. If the dollar gains against the pound, you might find you go over the limit unexpectedly. I usually try to make sure I am $2-3 below the limit. Not ten cents!

You are correct when you say that the cost of shipping is ignored by Customs, that is until the goods themselves go over £18. At that point, they include shipping costs in the overall chargeable value. But so long as the goods are under the limit, shipping is ignored. DVDPacific declare value of goods only on the package.

Oh, the lengths we have to go to to avoid Gordon Brown!

International Air can be faster, but not always. I usually allow ten working days for Surface stuff from DVDPacific. IMHO paying extra for Air isn't worth it.

Last edited by Nebiroth; 13-03-2007 at 10:46.
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Old 13-03-2007, 10:45   #445
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Quote:
Originally Posted by mr starface
If I order from DVD Pacific will they ship each item seperately so I dont get hit for customs? I see there is an option button for shipping the current order only when its all in stock so I'm thinking provided I process each order seperately and select this tem and the goods price (excluding delivery) is under £18 I'll be ok?
Yes that is correct. Place individual orders with the total under £18 and select the option "Hold till complete" for each order and you will be fine.

Quote:
Originally Posted by mr starface
Oh and as an aside is there much difference in times between international surface and international air delivery?
There can be. Sometimes surface mail can be just as quick as priority which is typically 4-5 days for delivery. Although surface can also take up to two weeks or longer if your unlucky.
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Old 13-03-2007, 11:03   #446
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I'm finding around two weeks to be pretty normal for 'surface' these days.

BTW, there is a DVD Pacific discussion thread here:

http://thedvdforums.com/forums/showthread.php?t=377941
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Old 13-03-2007, 17:47   #447
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Cheers for the informative answers guys, did try to search for the discussion thread but the search results kept crashing out.
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Old 16-03-2007, 13:12   #448
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i bought a zune mp3 player for £155 inc postage from ebay and parcel force have sent me a letter asking for £64.14. which seems excessive.
they break it down like this:
import duty - 20.88
vat - 29.76
pforce fee - 13.50
total - 64.14

is this right ??

thanks


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Old 16-03-2007, 13:20   #449
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Quote:
Originally Posted by mrhahn
i bought a zune mp3 player for £155 inc postage from ebay and parcel force have sent me a letter asking for £64.14. which seems excessive.
they break it down like this:
import duty - 20.88
vat - 29.76
pforce fee - 13.50
total - 64.14

is this right ??

thanks


mrhahn
difficult to say unless we know which country it was posted from.....
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Old 16-03-2007, 13:22   #450
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oh sorry it was from the us
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Old 16-03-2007, 13:33   #451
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Quote:
Originally Posted by mrhahn
oh sorry it was from the us
looks about right then

import duty of 13% odd
VAT at 17.5% (not sure how get 29.76, as that equates to a value of 170.00)
parcel force fee
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Old 16-03-2007, 14:13   #452
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Well it won't help that the VAT is charged on the value of the goods plus the Duty.

In other words, they tax you on the tax!
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Old 16-03-2007, 16:25   #453
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Quote:
Originally Posted by Nebiroth
Well it won't help that the VAT is charged on the value of the goods plus the Duty.

In other words, they tax you on the tax!
thats right, but I still couldn't work it out !

155+20.88 = 175.88, *17.5% = 30.78, not 29.76...

perhaps it wasn't really £155 using the official fx rate ????
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Old 17-03-2007, 10:39   #454
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They also charge you VAT and Duty on the shipping charges (including any insurance) - shipping is added to the value of the goods once you go over £18! If it came by ParcelFarce, it sounds as though you may have paid extra for something like "expedited" delivery, meaning PF handle it at the UK end, rather than standard Royal Mail.

Also, check this thread to see what exchange rate Customs are using; the don't use the headline one, they use one that they fix each month - although they can change it if the rate fluctuates by more than 5% in any week.
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Old 17-03-2007, 18:49   #455
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Which is why I avoid anything that will result in ParcelFarce express/expedited delivery. Problem is you can't be sure as the service from the US may not be ParcelFarce. It's down to who they hand it to in the UK.

Some day RoyalMail should be investigated for unfair and inconsistencies in their charges across their business. The £18 fee and even their cheaper fee for ParcelFarce does not make sense when RoyalMail's fee for regular post is cheaper, but the service is surely exactly the same. .

In my opinion these charges are wrong in every way anyway. You've paid VAT & Duty and shipping, you shouldn't have to pay another fee on top for some guy to just slap a sticker on the box. Should be covered by regular overseas postage charges.
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Old 17-03-2007, 21:35   #456
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Quote:
Originally Posted by DeadKenny
Which is why I avoid anything that will result in ParcelFarce express/expedited delivery. Problem is you can't be sure as the service from the US may not be ParcelFarce. It's down to who they hand it to in the UK.
Absolutely! Avoid ParcelForce if you can. If you want a quick service, use a courier like DHL. At least you get a good service for your money.

Usually, if you select standard surface or airmail it will be handled by Royal Mail in the UK. However some stores may "upgrade" without telling you, thinking they are doing you a favour. This may also happen if your package goes over the weight limit for the standard surface/air Small Packet Service.


Quote:
Originally Posted by DeadKenny
In my opinion these charges are wrong in every way anyway. You've paid VAT & Duty and shipping, you shouldn't have to pay another fee on top for some guy to just slap a sticker on the box. Should be covered by regular overseas postage charges.
To be fair, the fee is to cover the extra admin caused by the carrirer paying your fees, notifying you, collecting the fees etc.

However, the amount charged by ParcelForce seems excessive, to say the least.

The Royal Mail is much more reasonable, but AFAIK even that is going from £4 to £8 in April. But its been £4 for ages...
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Old 18-03-2007, 00:12   #457
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Quote:
Originally Posted by Nebiroth

The Royal Mail is much more reasonable, but AFAIK even that is going from £4 to £8 in April. But its been £4 for ages...
Yep just paid a customs charge yesterday and there's posters up all over the sorting office advertising the 50% increase.
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Old 18-03-2007, 00:18   #458
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Quote:
Originally Posted by Nebiroth
The Royal Mail is much more reasonable, but AFAIK even that is going from £4 to £8 in April. But its been £4 for ages...
Tempted to write to them asking to justify the increase, but I'm sure I'll just get some meaningless dribble back about inflation etc. Still beats me how it costs them that much to collect the money per parcel. £4's not far off probably the hourly rate a postie is on anyway and I can't believe it takes him an hour to do it. Fair enough that £4 isn't so much, but £8 is outrageous, and that means ParcelFarce will go up by 50% also .
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Old 20-03-2007, 17:00   #459
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Isnt that a 100% increase?
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Old 26-03-2007, 16:18   #460
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New April rates announced by HMRC. $1.9596 which equates to $35.27 for £18.
Also, don't forget that the £4 PO ransom, or 'handling fee' as they call it, goes up to £8 from April 2nd. By my reckoning if your parcel is priced at £18, you'll end up paying another £11.60 for the privilege of personally retrieving it from your local Sorting Office.
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