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Old 20-11-2006, 11:29   #421
Paul Moran
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I spoke to UPS today to query a duty/VAT charge of £75.62, for a shipment from DeepDiscountDVD, because I calculated it was about £9 too high.

The reason turns out to be estimated shipping costs. Since DDD did not show the shipping cost on their "customs" invoice, UPS used a HMRC-approved "volumetric" estimate based on volume, weight and country of origin. Surprisingly (?), this estimated cost was a lot higher than DDD's actual charge of $39.95.

UPS asked me to e-mail them a copy of the DDD commercial invoice, to prove the actual shipping cost. I am hopeful of getting a refund.
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Old 20-11-2006, 14:30   #422
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DeepDiscount's international shipping charges are extremely economical (and the larger your order, the more cost effective they become) - they charge a flat fee based on the value of your order. They may also upgrade you to UPS at no extra charge.

I suspect that the actual UPS shipping charges are somewhat higher than the ones DeepDiscount charge, particularly if you have a large number of relatively cheap discs.

The International Shipping charges would appear to be based on International Surface Mail, and are about the same as those used by other stores in their cheapest international shipping method.

Although DVDPacific are my store of choice, if I ordered something like the huge complete Twilight Zone set, it would be from DeepDiscount. Pacific's shipping would be very high for that. And the set is probably in excess of their limit for the small packet service anyway (this is set the the US Postal Service), so they would make you you a courier - and pay for that method. Expensive.

So the "shipping estimate" is probably about right, but much less than what DeepDiscount actually charged you. Of course, it;s the amount you actually paid that counts, so it;s worth doing a dispute!
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Old 28-11-2006, 17:40   #423
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New US dollar rate for December announced by HMRC today. $1.914 which translates to an £18 dollar limit of $34.45.
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Old 28-11-2006, 20:58   #424
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There was talk on the news today about the US $ hitting $2.
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Old 28-11-2006, 22:30   #425
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I realise that much of the talk on here is about DVD's been imported, but does anyone know if when I ship my belongings/clothes home(I'm currently living in America), will I have to pay import duty on them? or will they be ok?
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Old 29-11-2006, 23:48   #426
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Quote:
Originally Posted by Paul Moran
I spoke to UPS today to query a duty/VAT charge of £75.62, for a shipment from DeepDiscountDVD, because I calculated it was about £9 too high..............UPS asked me to e-mail them a copy of the DDD commercial invoice, to prove the actual shipping cost. I am hopeful of getting a refund.
I received a letter from UPS today. They will be sending me a cheque for £9.62.
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Old 30-11-2006, 01:09   #427
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Quote:
Originally Posted by Paul Moran
I received a letter from UPS today. They will be sending me a cheque for £9.62.
Nice one Paul!
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Old 28-12-2006, 20:51   #428
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New Jan 07 US dollar rate of exchange announced by HMRC. $1.9655 which equates to $35.37.
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Old 29-12-2006, 12:44   #429
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Cool. Brings several sets that I've had me eyes on into "range"...
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Old 29-12-2006, 12:52   #430
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I like the way this exchange is going..
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Old 15-01-2007, 15:58   #431
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Ok, here's a question:

My company sent me some replacement laptop parts (a bare chassis) that are 3 years old which are to repair a broken laptop under warranty. The insurance value was $1000 on the parts and the value is 0 (I didn't pay for them at all and its to replace under warranty broken parts). However C&E have stung me and with the UPS fee its come to 107 quid Now UPS want cash and are coming back later hopefully to take the money and deliver it, I need to take delivery as my laptop is broken and I fly out tomorrow so need it repaired. However, can I claim back money from HM C&E as its not anything like that value?
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Old 15-01-2007, 16:31   #432
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I would phone the HMR&C helpline and explain what has happened. They can tell you what to do. Probably they'll ask you what the sender put on the customs slip. Explain that these were parts sent under warranty and that you didn't have to pay anything for them, but because they were valuable, they were insured.

The National Helpline is on 0845 010 9000

It's usually possible to reclaim customs charges if they've been made by mistake, you would need some sort of proof that you didn't have to pay anything for the parts though.

It's certainly the case that if you get something like a replacement DVD, then it has for Customs purposes a zero value. AFAIK Customs is all about what you paid.
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Old 15-01-2007, 17:29   #433
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Thanks. I'll give them a call when I finally have the total breakdown from UPS (he's not come back yet which is worrying!)
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Old 23-01-2007, 10:23   #434
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Has the customs limit for people going through airports changed yet? I seem to remember that its supposed to go up to about £300 but customs is still saying £145 limit.
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Old 23-01-2007, 12:51   #435
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Quote:
Originally Posted by PaulaB
Has the customs limit for people going through airports changed yet? I seem to remember that its supposed to go up to about £300 but customs is still saying £145 limit.
Yes, it's increasing to £290 this year, but don't know when.

Gordon Brown has spent two years trying to get agreement to get the limits raised - his proposal was to £1000.

But this is an area that now has to get agreement from the rest of the EU, and a lot of them didn't want people to be able to buy goods cheaply overseas; you can guess why.

Sadly, it appears that he could get nowhere with trying to get the import allowance raised for goods that aren't brought back in person which looks like it will be £18 forever.
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Old 23-01-2007, 13:06   #436
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Quote:
Originally Posted by Nebiroth

Sadly, it appears that he could get nowhere with trying to get the import allowance raised for goods that aren't brought back in person which looks like it will be £18 forever.

Not if the Forum of Private Business have any say in the matter! They want to reduce the £18 to £7 and have threatened Gordon with a judicial review in 2 months if he doesn't do something in the meantime!

http://www.accountancyage.com/accoun...imatum-channel
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Old 23-01-2007, 18:10   #437
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Maybe, but remember that the £18 limit was set a long time ago as the lower limit, below which it costs the Revenue more to actually collect the tax than they actually make on it. Of course, this is no longer true, so the Revenue now makes a loss on low value stuff, but can't raise the limit to something reasonable because the EU won't agree to it.

Lowering the limit to £7 would cost the Treasury even more, which is why it will be resisted.

Don't imagine for one moment that Gordon Brown has been generously sparing people who like to import stuff - the real reason is that a lower limit would cost more!

What the FPB are really whining about is the Channel Islands "loophole". Most of this has been brought about by the large companies like Tesco and Amazon opening branches there specifically to use the "loophole" which ironically enough may end up ruining it for everyone...
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Old 24-01-2007, 17:59   #438
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February Customs exchange rate now posted valid Thursday 1 February 2007 to Wednesday 28 February 2007 unless more 5% change in rate.

US rate now increased from £1 = $1.9655 to $1.9712 which moves the £18 customs limit for the US from $35.38 to $35.48

For Canada rate now increased from £1 = CA$2.253 to $2.3151 which moves the £18 customs limit from CA$40.55 to CA$41.67

For Australia rate now increased from £1 = AUS$2.4967 to $2.5057 which moves the £18 customs limit from AUS$44.94 to AUS$45.10

Getting closer to £1 = $2
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Old 30-01-2007, 14:12   #439
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The HMR&C helpline just advised me that I have to pay customs and VAT on any goods, owned by me or otherwise? The man said that the limit is £36 for "gifts" and wants me to pay £107 customs. I tried explaining that I didn't pay any cash for these goods and that the valuation given was only for insurance purposes but he wasn't having any of it.

From reading what Nebiroth said, does that mean I don't have to a pay customs charge on it and that I didn't explain the situation to the guy clearly? This is getting really confusing now after reading this thread!

Also, if I just don't pay the customs charge, will they (being Royal Mail) eventually send the parcel back to it's sender, in which case I can just get someone to pick it up next month when they're there.
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Old 03-02-2007, 13:41   #440
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Quote:
Originally Posted by Tastydirt
The HMR&C helpline just advised me that I have to pay customs and VAT on any goods, owned by me or otherwise? The man said that the limit is £36 for "gifts" and wants me to pay £107 customs. I tried explaining that I didn't pay any cash for these goods and that the valuation given was only for insurance purposes but he wasn't having any of it.
If *someone* paid cash for them on your behalf, even if it's a relative who bought the goods for a gift, then money is due to HMR&C.

The only ways you don't have to pay is if the item was sourced in the UK, shipped out and returned (*and* you have proof VAT was paid in the UK), or if it was an item that has no cash value, e.g. granny nits a sweater for you. Or the item is zero rated.

Essentially it's not about what you paid or didn't pay for the goods (or service), but what HMR&C thinks they are worth and whether duty or VAT has been paid on it regardless of who owns it.

The other thing is that in theory they are doing all of this to compensate for not having sourced the good or service in the UK. In fact some of the duty rates are set based on how available a product is in the UK.
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