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Wooglie
21-07-2012, 12:27
SATA Seagate 3TB Barracuda at eBuyer (http://forums.thedigitalfix.co.uk/affiliatelink.php?localaffiliateid=476&url=http://www.ebuyer.com/319640-seagate-3tb-barracuda-internal-hard-drive-st3000dm001)
Edit: Apparently eBuyer are dodgy, see below. Similar price at Amazon.co.uk (http://forums.thedigitalfix.co.uk/affiliatelink.php?localaffiliateid=8&url=http://www.amazon.co.uk/exec/obidos/ASIN/B006KCX0UE/thedvdforums-21)
110 from Aria (http://forums.thedigitalfix.co.uk/affiliatelink.php?localaffiliateid=29&url=http://www.aria.co.uk/SuperSpecials/Other+products/3TB+Seagate+Barracuda+ST3000DM001+3.5%22+SATA+III+Hard+Drive+?productId=48502)

j1mg
21-07-2012, 12:52
Just make sure your system can read 3tb drives... I learnt the hard way, it registered as an 800gb!

CARL
21-07-2012, 14:32
Just make sure your system can read 3tb drives... I learnt the hard way, it registered as an 800gb!

Indeed, most Motherboards more than 18 months old would need a bios update.

j1mg
21-07-2012, 14:41
Indeed, most Motherboards more than 18 months old would need a bios update.

For me it was actually my HDD docking station that was the problem, it's not in my Mac as a TimeMachine Drive... taking me to 10tb of internal storage! :D
...and yes I do need it (it's my job!)

Deron
23-07-2012, 14:36
Be careful with Ebuyer...

I learnt the hard way when one of their drives failed that it wasn't UK stock.

They then want to give you a contribution to what it's worth now rather than replace it like for like.

Guest 4337
23-07-2012, 14:46
Be careful with Ebuyer...

I learnt the hard way when one of their drives failed that it wasn't UK stock.

They then want to give you a contribution to what it's worth now rather than replace it like for like.

This is the very reason I won't shop with them any more, bunch of crooks.

Wooglie
23-07-2012, 18:30
Oh sorry didn't know that about eBuyer :( Thanks for the warning.

John Dee
25-07-2012, 08:28
Amazon (http://forums.thedigitalfix.co.uk/affiliatelink.php?localaffiliateid=8&url=http://www.amazon.co.uk/exec/obidos/ASIN/B006KCX0UE/thedvdforums-21) have the same drive for 116.27

Stevie G
26-07-2012, 00:19
Be careful with Ebuyer...

I learnt the hard way when one of their drives failed that it wasn't UK stock.

They then want to give you a contribution to what it's worth now rather than replace it like for like.

Really?! I've not had anything from Ebuyer fail (luckily!)....so their after-service is gash then? Would a HD not fall under the manufacturers warranty tho?

Back on topic.... what are the acoustics on these like? Noise (or lack or) is always my top priority!

Guest 4337
26-07-2012, 09:09
Really?! I've not had anything from Ebuyer fail (luckily!)....so their after-service is gash then? Would a HD not fall under the manufacturers warranty tho?

Back on topic.... what are the acoustics on these like? Noise (or lack or) is always my top priority!

The manufacturer won't touch it and Ebuyer won't replace it. This was with a drive less than a year old. Worst customer service I've received from an online retailer and sadly legal. Spend your money elsewhere where they don't treat customers like cash cows

Stevie G
26-07-2012, 11:21
The manufacturer won't touch it and Ebuyer won't replace it. This was with a drive less than a year old. Worst customer service I've received from an online retailer and sadly legal. Spend your money elsewhere where they don't treat customers like cash cows

Blimey! I recently bought some WD drives from Ebuyer that keep failing sync in a RAID mirror and WD were happy to swap them out.

Guest 4337
26-07-2012, 22:20
Blimey! I recently bought some WD drives from Ebuyer that keep failing sync in a RAID mirror and WD were happy to swap them out.

My first stop was WD and their warranty tool advised I had to go to the vendor at which point Ebuyer plainly refused to replace the item. I'd rather pay a few more and go with someone else than deal with them again

driver8
27-07-2012, 09:30
can you not claim on credit card ? (especially if <1yr old)

yaffle
27-07-2012, 09:50
Worst customer service I've received from an online retailer and sadly legal.

Legal? I'd question that.

Stevie G
27-07-2012, 10:48
That sounds wrong to me, one of them should be responsible. Don't suppose you paid by credit card did you? Get on to your card company if yo did. Otherwise some sort of consumer advise? Perhaps have a look on Martin Lewis' site for some advice?

Wooglie
27-07-2012, 11:42
110 from Aria (http://forums.thedigitalfix.co.uk/affiliatelink.php?localaffiliateid=29&url=http://www.aria.co.uk/SuperSpecials/Other+products/3TB+Seagate+Barracuda+ST3000DM001+3.5%22+SATA+III+Hard+Drive+?productId=48502)

Guest 4337
27-07-2012, 22:49
Legal? I'd question that.

I did and it was confirmed that they were within their rights to not replace it despite it being less than a year old. I got money back but obviously not enough to purchase a replacement so I now shop elsewhere. Sadly not purchased on a credit card.

yaffle
28-07-2012, 16:18
I did and it was confirmed that they were within their rights to not replace it despite it being less than a year old. I got money back but obviously not enough to purchase a replacement so I now shop elsewhere. Sadly not purchased on a credit card.

Well, they would say that. It doesn't mean they're right though!!

yaffle
28-07-2012, 16:19
Aria are even worse than eBuyer for customer service!!

ellispa
28-07-2012, 16:32
I did and it was confirmed that they were within their rights to not replace it despite it being less than a year old. I got money back but obviously not enough to purchase a replacement so I now shop elsewhere. Sadly not purchased on a credit card.

Don't mean to undermine what you have experienced, but getting your money back is just about as good as you are going to get, especially when the price of an item like HDD's has skyrocketed since you bought them. Its a nice thought that they would replace like for like, but I can understand them not doing that, and I doubt any other companies would either. Manufacturers might be a better bet for a replacement, assuming they listen to reason that is.

EDIT - having said that, if the price had come down, I wouldn't expect them to give you a replacement hard drive and a credit for the difference, which kinda goes against my argument above. I guess the retailer gets to pick and choose which way they deal with this - if the price has dropped, they replace, but if the price rises, they refund!

LouBarlow
28-07-2012, 16:36
People, just buy from Amazon for a few quid more. Their customer service is first rate and for the sake of a few pound, I would use them every time.

Guest 4337
29-07-2012, 00:16
People, just buy from Amazon for a few quid more. Their customer service is first rate and for the sake of a few pound, I would use them every time.

I second this. Ran through the same scenario with Amazon's support and they claimed they would have replaced it. Far better to lose a few pounds and keep me spending 100s than to lose all my custom.

Guest 4337
29-07-2012, 00:18
Don't mean to undermine what you have experienced, but getting your money back is just about as good as you are going to get, especially when the price of an item like HDD's has skyrocketed since you bought them. Its a nice thought that they would replace like for like, but I can understand them not doing that, and I doubt any other companies would either. Manufacturers might be a better bet for a replacement, assuming they listen to reason that is.

EDIT - having said that, if the price had come down, I wouldn't expect them to give you a replacement hard drive and a credit for the difference, which kinda goes against my argument above. I guess the retailer gets to pick and choose which way they deal with this - if the price has dropped, they replace, but if the price rises, they refund!

The drive was less than 1 year old and no doubt Ebuyer had it replaced by the manufacturer and sold it on at full price again. Trading standards confirmed this is the likely outcome and technically legal. As I said before, bunch of crooks.