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Old 21-12-2010, 08:35   #1
mnementh
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Currys Head Office phone number ?

Has anyone got a direct phone number for Currys head office ?

Bought a new dishwasher and paid for installation and removal of old appliance ...

- New dishwasher delivered, but the guys who delivered it were not installers. Result was old dishwasher (not working) still plumbed in, new dishwasher stood in middle of kitchen still packed.

- After rearranging installation, guys turned up and refused to remove old dishwasher as they couldn't get it out of the unit. I came home and lifted it out over the laminate flooring and slid it out. Also called plumber to remove/replace pipework as leak had corroded it.

- Next rearrangement - supposed to be between 7am and 11am. Received phonecall at 1pm saying he's not an installer so no point in coming.

- Next rearrangement - no contact whatsoever

So, current situation is we have 2 dishwashers in our kitchen, blocking the cooker and generally making the kitchen un-usable.

My wife is over 7 months pregnant, and this is really stressing her out.

Currys general customer support line is useless.

Help

Last edited by mnementh; 21-12-2010 at 08:36.
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Old 21-12-2010, 10:14   #2
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Install it yourself, it's not difficult.

Give Currys your full wrath afterwards..
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Old 21-12-2010, 10:21   #3
mnementh
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I've already paid for installation and removal of the old appliance - it would be good if they could actually do what they've been paid for.

Thanks for your comment though.
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Old 21-12-2010, 10:52   #4
Kennyc
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Our Head Office address is:
Dixons Retail plc
Maylands Avenue
Hemel Hempstead
Herts HP2 7TG

Our telephone number is 0844 800 2030

http://www.dsgiplc.com/layout.aspx?I...5-d05acb5c40a8

John Browett is the Cheif Executive.

Company is rubbish imo, so glad I quit to focus on uni.
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Old 21-12-2010, 12:11   #5
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Quote:
Originally Posted by mnementh View Post
I've already paid for installation and removal of the old appliance - it would be good if they could actually do what they've been paid for.
I know and I agree, but if it's stressing the missus out - install it and chuck the old one in the garden.. otherwise you're gonna be stuck in the same situation over Xmas.
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Old 21-12-2010, 12:20   #6
mnementh
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Waiting for someone today - if they don't turn up then thats what I'll have to do.

Apart from putting the old one in the garden - I don't live in Swindon
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