Originally Posted by DB2k
when you make a call the phone should say incoming calls diverted. You haven't really explained what's going on tho so not sure what is happening.
Of course your friend has diverts active. how do you think voicemail works?
Sorry,i thought i had explained.
Friends phone rings and when he looks at the display it says 'diverted call' rather than 'private number' or the number of the caller. He answers the phone and there is no one at the other end. This is happening multiple times per day. He hasn't manually set any other phone to divert to his mobile.
I thought it was a mistake by someone else at first, but it is strange that it repeatedly happens and nothing is at the other end. That is why i thought it was automated and potentially some form of scam.
Cheers for the help.