Go Back   Forums @ The Digital Fix > Gadgets and Gizmos > Computing Forum
login with facebook login with steam

Notices

Reply
 
Thread Tools Display Modes
Old 13-08-2007, 12:48   #1
bambi2002
Trusted User
 
Join Date: Aug 2002
Location: London
Posts: 1,606
Thanks: 1
Thanked 2 Times in 2 Posts
File Recovery from a malfunctioning usb flash drive

I've got a malfunctioning USB flash drive (Integral 512MB) that I've been asked to recover data from - has any one got any tips for either software or other methods.

Windows doesn't recognise the drive so all file recovery/undelete software I've tried can do anything at all.

I get this message


All help gratefully received. I don't mind paying (a small amount) to do this.

P.S. No its not my drive and no there are no backups!!
__________________
LAM Action : http://www.lamaction.org/
LAM (Lymphangioleiomyomatosis) is a rare disorder which affects women only
Please donate : http://www.justgiving.com/clarelauwerys

Last edited by bambi2002; 13-08-2007 at 16:46.
bambi2002 is offline   Reply With Quote
Old 13-08-2007, 12:55   #2
OliverScott
Trusted User
 
Join Date: Mar 2001
Location: Somerset
Posts: 1,301
Thanks: 0
Thanked 3 Times in 2 Posts
That will probably require you to send the drive off for some sort of recovery -probaby replacing the usb controller chip IMHO.

Not going to be cheep though - £500 +
OliverScott is offline   Reply With Quote
Old 13-08-2007, 16:10   #3
weirdo109
www.cmorephotos.co.uk
 
Join Date: Jul 2000
Location: Essex, UK
Posts: 740
Thanks: 1
Thanked 0 Times in 0 Posts
I had problems with a Viking USB drive I had a little while ago, was really frustrated as it had important data on it and I was getting similar error to you or the drive simply not being recognized.
Emailed Viking Tech support and got several very useful replies and even offered to exchange it even though I didn't have the reciept. I kept percivering and by luck one day it worked so I got the data off. I put it in the bin straight after.

I'll try and find the emails and get the tips for you.

Try contacting Integral you might be surprised.
weirdo109 is offline   Reply With Quote
Old 13-08-2007, 16:47   #4
bambi2002
Trusted User
 
Join Date: Aug 2002
Location: London
Posts: 1,606
Thanks: 1
Thanked 2 Times in 2 Posts
I'll try emailing integral to see if they have any tips

I've already had one quote for £250 from a data recovery company
bambi2002 is offline   Reply With Quote
Old 13-08-2007, 17:02   #5
j0nn13
Trusted User
 
Join Date: Sep 2002
Location: Glasgow, Scotland
Posts: 1,680
Thanks: 8
Thanked 20 Times in 15 Posts
Have you tried it on another machine / another OS?
j0nn13 is offline   Reply With Quote
Old 13-08-2007, 17:17   #6
Bobo Justus
Banned
 
Join Date: Sep 2006
Posts: 2,263
Thanks: 0
Thanked 0 Times in 0 Posts
That message can also be down to the mobo chipset. Try it in as many PCs as poss.

Also try it in a non-MS host device (like these mobile HDDs with built in TVs).
Bobo Justus is offline   Reply With Quote
Old 13-08-2007, 19:19   #7
ian turner
Trusted User
 
ian turner's Avatar
 
Join Date: Jan 2002
Location: the pits
Posts: 11,379
Thanks: 6
Thanked 210 Times in 208 Posts
a self powered hub perhaps though if its pulling a lot of power then its probably melted inside
__________________
---------------------------------------------------------------------------------
All important data is backed up. If you didn't back it up it wasn't important
------------------------------------------------------------------------------------
ian turner is offline   Reply With Quote
Old 13-08-2007, 21:06   #8
bambi2002
Trusted User
 
Join Date: Aug 2002
Location: London
Posts: 1,606
Thanks: 1
Thanked 2 Times in 2 Posts
i've tried several pcs all windows based (none work) - the red led lights up so I hope its not completely knackered - don't have any non pc based thing to try it in
bambi2002 is offline   Reply With Quote
Old 14-08-2007, 05:52   #9
Bobo Justus
Banned
 
Join Date: Sep 2006
Posts: 2,263
Thanks: 0
Thanked 0 Times in 0 Posts
Maybe best to stop trying as it could be doing damage now. Google around and see what others do. Know anyone at uni? Maybe they can ask around at a tech lab and someone can help there by either doing it cheaply or telling you how to.

There must be instructions somewhere on how to get the data off as I saw it on Channel 5 and the guy charged £100s and all he did was rip apart the drive down to a chip then reconnected it to a new USB cable.

Obviously only do that if you know what you're doing.
Bobo Justus is offline   Reply With Quote
Old 14-08-2007, 15:31   #10
bambi2002
Trusted User
 
Join Date: Aug 2002
Location: London
Posts: 1,606
Thanks: 1
Thanked 2 Times in 2 Posts
Quote:
Originally Posted by Bobo Justus View Post
Know anyone at uni? .
LOL, I work at a uni - I've been asked for help from a lecturer to recover their stuff

I have found one company that will recover the stuff for £250, which I think it just a little over my budget (i.e. next to nothing)
bambi2002 is offline   Reply With Quote
Old 15-08-2007, 13:28   #11
weirdo109
www.cmorephotos.co.uk
 
Join Date: Jul 2000
Location: Essex, UK
Posts: 740
Thanks: 1
Thanked 0 Times in 0 Posts
Found the info from Vikinginterworks whom manufactured mine. May be of some use.

Part 1

From your responses, the USB drive is actually working and is still usable. What happened is that the USB drive usually defaults itself as either drive E, F, G, or H. However, you have so many different drive letters on both your home and work PCs, that your systems are not automatically assigning the USB drive due to overlapping of drive letters. We will need to change the path and drive letter for the USB drive in order for you to use it.

To assign a new drive letter for your USB Drive, please follow the instructions below:

1. Right Click on "My Computer" and Choose "Manage" to access Computer Management
2. Under "Storage", Click on "Disk Management"
3. Look at the bottom grey section of the screen.
4. Look for the "Disk#" that possibly says "Removable" and contains the amount of MB for the USB drive you have. In this case, the amount is anywhere between 244MB to 256MB.
5. To the right of the Disk# you found, Right click on the white area and Choose "Change Drive Letter and Path"
6. In the "Change Drive letter and Path" screen, you will click on "Edit"
7. Assign a drive letter using the pull-down menu provided. Please choose a letter that is not being used by any of the PCs.
8. Once you have chosen the drive letter, Click "OK" to complete the change, then exit all your screens.
9. Open "My Computer" to view all your drives. You should now see the new drive letter you chose for the USB Drive.
10. The USB drive can now be accessed and used as normal.

Please note: Computers may vary and this change might not default after removing the USB and pluggin it in again to your PC. You may have to follow this procedure again if your computer does not keep the new drive letter.


Part 2

There's another area for you to check on the USB drive.
1. Plug in the drive, wait about 30 seconds to allow the system to install it.
2. Right Click on "My Computer" and Choose "Properties"
3. Click on "Hardware" tab
4. Click on "Device Manager" button
5. From here, there is a lising of different devices on your computer. The USB drive should be located under "Disk Drives" or "Other Devices".
6. Highlight the Viking USB drive.
7. Goto to "Action" at top and click on "Uninstall" or "Remove".
8. Then go to action again and "Scan for hardware changes"
9. Then Check "my Computer" again for the drive letter. If the drive letter is still not listed, try the instructions on changing drive letter path once again.

Another recommendation is to try plugging this USB drive onto someone else's computer. Another computer that has Windows 2000, different than XP that you have and the computer should have less drive letters to start with. There is a better chance that you will be able to at least get your files from this USB drive this way.


Really hope it helps.

Regards

Ricky
weirdo109 is offline   Reply With Quote
Old 15-08-2007, 17:05   #12
bambi2002
Trusted User
 
Join Date: Aug 2002
Location: London
Posts: 1,606
Thanks: 1
Thanked 2 Times in 2 Posts
thanks - tried all those (windows 2000 machines found device then didn't get any further saying function driver did not exist for device)

still no luck - any other suggestions?
bambi2002 is offline   Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
external hard drive recovery partymarty Computing Forum 1 29-06-2007 17:06
Partitioned drive after recovery-help!! goonieman Computing Forum 3 30-09-2006 09:56
Hard drive recovery software? brdevine Computing Forum 1 31-10-2005 15:17
Flash photo recovery Jonny Computing Forum 6 13-02-2005 22:29
Pen Drive File Recovery - Help! el_nello Computing Forum 11 21-05-2004 17:34

All times are GMT. The time now is 16:21.

Latest from TDF

Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright ©2000 - 2012 Poisonous Monkey Ltd. Part of The Digital Fix Network