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Old 21-06-2006, 09:57   #1
driver8
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Outlook Contacts - display full email address, not Display Name ?

I've googled, and searched through this forum, but not found any ref to this.

At work, using Outlook 2000-SP3, I've created a contacts list by browsing the name in the Global Contacts, then using "Add To Personal Address Book". This way, I've built up a 'virtual team' of contacts, to which I hope to add all sorts of customised details.

However, when I display or print the list, the Email Address field shows the Display Name of the person, rather than their email address. If the person is external, and not in our Global Contacts, then the email address *is* shown as expected. I want the full email address to display as we have both internal and external staff in the team.

If I Export details (to Excel) the Email Address field gives me : "/o=company name/ou=COMPANY/cn=Recipients/cn=JSmith" which is obviously no good.

Looking at the details of a contact, it would appear I need the 'SMTP:', but I cannot find ref to this anywhere as a field.

Also, there does not appear to be a toggle between display name and email address anywhere in setup or custom fields.

Hope this makes sense, and hope someone can help ! TIA
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Old 21-06-2006, 12:55   #2
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Probably not what you want but changing the display name to include the Email adress should work

Last edited by pjc; 21-06-2006 at 12:56.
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Old 21-06-2006, 13:00   #3
driver8
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Hi pjc - nope, the email field still only shows me the name not the email addy, irrespective of the VIEW - Phone List, Address Card, etc.
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Old 21-06-2006, 17:09   #4
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well, FWIW, in case anyone else wants to know, or sometime in the future I forget how I did this (!) I stumbled across a workaround.

Whilst working on a googled solution involving Mail Merge from Outlook into Word (which didn't work) I tried saving a contact as a 'vCard' - this seemed to sever the connection with the global address book and saved the email addy in full ! So I had to do this individually for each contact (no highlighting them all ) and then drag them back in. Hurrah ! A word of caution for anyone else - create a copy of your contacts first (create a new folder off CONTACTS and shift-drag them in) as not all the fields are saved this way and you might lose info you need (I lost CATEGORIES but just re-entered the info).

Weird though that no one on the web makes much ref to this problem.
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Old 22-06-2006, 09:36   #5
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Can't tell you if this works in Office 2003 but it does in 2002.

If you delete the display name field in the contact then it defaults back to Name (email@some.com)

Regards

Simon
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