Edit: Unix user locked shares on my ReadyNAS??

beebul · 15-05-2012, 19:00

Problem accessing Web Frontend and Shares on ReadyNAS Duo:

UPDATED: I was looking at the shares in Windows 7 and they have a Unix User on them with no username that is the owner of the shares, could this be what has locked me out of the NAS and how do I recover or delete those users?

Other info below...
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I was changing some shares through FrontView, logged out and now can't get in for love nor money to either shares or access via FrontView.

I've got Raidar installed and it's showing the ReadyNAS OK but when I try and login I get the certificate error, enter my username and password and then nothing happens... I have tried accessing via Windows 7, Mac OSX and Linux Peppermint and I just can't get in...

I have rebooted my router many times and also the unit and reassigned it's IP address.

Is there anyway I can rescue the unit, I have two 1tb Hard drives (mirrored) and it's nearly 98% full..

The ReadyNAS even wakes up when I try and access a share but just times out before it ever exposes any files...

Thanks for any pointers. I'm on Firmware 4.1.8

beebul · 16-05-2012, 12:14

Bump for update

bumfrog · 16-05-2012, 12:56

is there not a reset button so you can reset to factory settings? Presumably it wouldn' get rid of what's on the disk, just means you would have to set the ip/users/shares again...

I don't have any experience with these particular units though, so could be totally wrong...

shteve · 16-05-2012, 13:21

can you putty in to it and then run a chmod 777 on the files/folders?

beebul · 16-05-2012, 13:33

bumfrog - I'm not sure it won't clear all the data... I'll look that up but I was sure that you can't do a full reset without losing data.

shteve, might be a plan, I'll have a look that could be a possibility... actually I think you need to have SSH enabled on the box and i don't think I currently do...

I think it's Peppermint Linux that screwed up the box if I'm honest (either that or me being dozy!)

bumfrog · 16-05-2012, 13:46

Quote:

Originally Posted by beebul

bumfrog - I'm not sure it won't clear all the data... I'll look that up but I was sure that you can't do a full reset without losing data.

should be ok - taken from here... http://www.readynas.com/forum/viewto...p?f=21&t=23807

"Try holding the reset button while you power up. After a few seconds the lights on the front should blink. Then release the reset button! If you hold it longer than 30 seconds you will do a full factory reset resulting in total data loss!"

beebul · 16-05-2012, 14:20

Might be a bit scary if my finger gets stuck on the button!!

But thanks I'll give that a try

beebul · 16-05-2012, 18:41

That didn't fix it, still inaccessible.

I think it's something to do with permissions but not being able to access it I don't know how to repair them!

agrocott · 16-05-2012, 19:58

at 98% full you've probably ran out of space for the log files so stuff is crashing around you making it unusable so you may be able to break the raid and mount the drives so you can delete some stuff then rebuild the array but it runs the risk of killing all your data

beebul · 16-05-2012, 20:45

I don't think it is that, I think when I was in the system frontend I either deleted a user that used the share, or the Linux machine I was using took control of all folders??

beebul · 17-05-2012, 17:00

Figured it out just this second... the NAS was plugged into a network switch and I think the switch had a spaz attack as I've just reset it and I've got full access again!

I only realised because I had a Mac plugged into the same switch and couldn't get internet access.

Happy bunny again, thanks for the suggestions!